5 Common Mistakes People Make When Calling a Towing Service

February 26, 2024

Towing services are an essential part of the automotive industry, helping drivers who have broken down or been involved in accidents. However, when people need to call a towing service, they often make mistakes that can delay their assistance and even put them at risk. Here are five common mistakes people make when calling a towing service:

1. Not knowing the location of their vehicle – If you’re not sure where your car is located, it will be difficult for the tow truck driver to find it. Before you call a towing company, make sure you know the exact location of your vehicle.

2. Not providing accurate information about the vehicle – To ensure the right type of tow truck is sent to help you, provide detailed information about your vehicle, including its make, model, year, and license plate number.

3. Forgetting to check insurance coverage – Many auto insurance policies cover towing costs, but only if you use a provider approved by your insurer. Check with your insurance company before calling a towing service to avoid unexpected charges.

4. Failing to prepare personal belongings – Towing companies typically only transport vehicles, so anything left inside may get lost or stolen. Take time to gather any important items from your vehicle before calling a towing service.

5. Not asking questions – Don’t assume that the towing company knows everything about your situation. Ask questions like how long it will take for the tow truck to arrive, what types of payment are accepted, and whether there are any additional fees.

To avoid these mistakes and get the help you need, here are some tips:

Know the location of your vehicle and have a clear understanding of your insurance policy.

Gather all necessary information about your vehicle, including make, model, year, and license plate number.

Prepare personal belongings before calling a towing service.

Ask questions and clarify any concerns you may have with the towing company.

In conclusion, calling a towing service can be stressful, especially if you’ve just been in an accident or your vehicle has broken down. By avoiding these common mistakes and taking proactive steps, you can ensure that you receive prompt and efficient assistance.